Navigating and adapting to change

Redefining your purpose, aligning your organisation, prioritising your projects: transformations are multiplying, yet often struggle to materialise. Willing translates your strategic directions into operational roadmaps to secure the achievement of your objectives.

Our approach

Willing supports organisations in their transformations by placing people at the heart of the process.

Our distinctive approach lies in assembling the most relevant teams from our pool of change management experts, facilitators, professional coaches, trainers and communications specialists, in order to help you transform resistance into drivers of engagement.

Our systemic and collaborative approach adapts to your corporate culture and sector-specific changes. We deploy a proven methodology tailored to your context: we co-construct with you a bespoke, agile and evolving change strategy, ensuring the lasting adoption of transformations by your teams.

Your challenges

Fostering buy-in

of employees by giving meaning to the transformations undertaken

Preventing psychosocial risks

linked to change fatigue and the proliferation of projects

Accelerating adoption time

of new practices

Turning resistance

into levers of engagement and performance

Maintaining mobilization

of teams throughout the transformation process

Embedding lasting change

in the corporate culture

Our expertise

Our integrated approach to change management is built around four complementary areas of expertise, adapted to the intensity and nature of your transformation.

Diagnostics and Governance

Assessment of your change readiness and development of a transformation strategy tailored to your organisational context.

This area of expertise lays the foundations of your change management strategy by conducting an in-depth analysis of your transformation ecosystem.

  • Stakeholder mapping and definition of optimal governance arrangements
  • Steering committees and project-related governance structures
  • Change readiness assessment by population and analysis of resistance factors
  • Analysis of cumulative, historical and multiplicative fatigue risks
  • Co-construction of a change strategy aligned with your business objectives
  • Development of the tactical change management plan in line with your project timeline
  • Definition of key change success indicators and implementation of monitoring

Engaging Communication

Development of differentiated communication plans to give meaning, mobilise stakeholders and recognise everyone’s contributions.

Communication becomes a strategic lever for creating engagement and maintaining the mobilisation of your teams throughout the transformation.

  • Differentiated communication strategy by population, with identification of key messages and preferred channels
  • Creation of a project identity to make it recognisable, memorable and ensure consistency across all communication materials
  • Creation of impactful communication materials tailored to different employee profiles
  • Facilitation of launch events and success celebrations to create positive momentum
  • Building and animating a network of change ambassadors to amplify influence
  • Implementation of feedback and listening mechanisms to adjust communication in real time
  • Development of upward communication to recognize on-the-ground contributions and initiatives
  • Management of communication crisis situations arising from resistance

Collaborative Involvement

Facilitation of participatory workshops and acculturation sessions to actively engage populations in their own transformation.

The active involvement of employees in their own transformation, from the very start of the project, ensures lasting adoption and commitment towards new ways of working.

  • Supporting employees in analysing the impact of change on their day-to-day professional lives
  • Facilitation of collaborative co-construction workshops with operational teams
  • Organization of acculturation sessions specific to each project stage to facilitate progressive adoption
  • Implementation of experimentation mechanisms to test and refine new practices
  • Facilitation of cross-functional working groups to address deployment challenges
  • Facilitation of communities of practice to capitalize on and share learnings
  • Individual and group coaching of managers to develop their change management skills

Skills enhancement

Development of the interpersonal skills and practical know-how necessary for the adoption of new ways of working.

The development of individual and collective skills forms the foundation of your organisation’s autonomy in managing future changes.

  • Identification of up-skilling needs and bespoke instructional design
  • Training and/or acculturation of populations impacted by cultural, organizational and technical transformation
  • Training managers in change management techniques to optimize decision-making processes
  • Development of the soft skills necessary for continuous adaptation: agility, resilience, collaboration
  • Transformational leadership coaching for executives and frontline managers Creation of differentiated learning pathways according to profiles and maturity levels Creation and structuring of the reference documentation base Implementation of peer-to-peer knowledge transfer mechanisms to sustain acquired skills Assessment of acquired competencies and adjustment of training pathways.

Our areas of expertise

  • Organizational Culture
  • Change communication
  • Training and skills development
  • Leadership management
  • Change fatigue
  • Social and emotional skills development

Ready to transform your organisation?

Our team is here for you.