scroll to top
Logo Willing White

Privacy policy

Use of personal data collected

A. Data collected and processed

In accordance with the provisions of Article 5 of the European Regulation on the protection of personal data, the collection and processing of User data comply with the following principles:
– Lawfulness, fairness and transparency: Data may be collected and processed only with the consent of the User who owns the data. Whenever personal data is collected, the User will be informed that his or her data is being collected, and for what purpose;
– Limited purposes: Data is collected and processed to meet one or more of the purposes set out in this notice. Data may not be reused for other purposes;
– Minimization of data collection: Only data necessary for the proper execution of the site’s objectives is collected;
– Limited data conservation period: Data is conserved for a limited period, of which the User is informed at the moment of data collection.
– Data integrity and confidentiality: Willing, in its capacity as data controller, undertakes to guarantee the integrity and confidentiality of the data collected.

B. User rights and procedures for implementing User rights

In accordance with the regulations governing the protection of personal data, the User has the following rights, insofar as they do not entail disproportionate formalities, costs or steps. To exercise these rights, the User must contact the data controller at the address in our contact form, be able to prove their identity and provide an e-mail address through which the data controller can keep them informed of the processing of their request. The data controller has a maximum of 30 (thirty) days to respond.

The User may ask to be informed of all data that is processed, and which concerns them and may update or modify said data or request its deletion. The User may also request portability to another site.

Finally, the User has the right to request the limitation of or object to all or part of the site’s processing of their data, and the site cannot refuse, unless it can demonstrate the existence of legitimate and compelling reasons, which may override the interests, rights and freedoms of the User.

In the event that the data controller decides not to respond to the User’s request, and the User wishes to contest this decision, the User is entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or any competent judge. In the event that the integrity, confidentiality or security of the User’s personal data is compromised, the data controller undertakes to inform the User by any means necessary.

C. Cookies

The site uses cookies to process statistics and information on traffic, to facilitate navigation and to improve the service for the comfort of the User. The User’s consent must be requested to be able to use cookie files to store and analyze personal data. This consent is considered valid for a maximum period of 13 (thirteen) months. At the end of this period, the site will request the User’s authorization again to store cookie files on their hard disk.

1. User’s objection to the site’s use of cookie files
Users are informed that they may object to the storage of these cookies by modifying their browser software. In this case, the User can continue browsing the site. However, the publisher cannot be held responsible for any malfunction of the site caused by these changes.

2. Description of the cookie files used by the site
The User is informed that third-party cookie files may be stored when browsing the site. In particular for the purposes of Google Analytics.

In addition, the site has social networking buttons enabling the User to share their activity on the site. Therefore, cookies files for these social networks may be stored on the User’s computer should they use such features. The User is hereby notified that these sites have their own privacy policies, which may be different from this policy. The User is free to accept or refuse cookies on a case-by-case basis or to systematically refuse them. The User may choose to disable one or more cookies at any time by modifying their browser settings.

Regional philanthropy

  • Every year, we sign sponsorship agreements with various organizations and associations. By way of example, in 2023, we were sponsors for over 100 days.
  • Since 2023, we have been a partner of Nos quartiers ont des talents (NQT), an association that promotes the professional integration of local young graduates, through which we mentor young professionals and pass on our knowledge and experience.

Partnerships with schools

  • We invest in our team members’ schools and alumni networks, and regularly take part in their events: company forums, entrance competitions, challenges, case studies, hackathons, etc.

Local charity events

  • We take part in charity events in our regions all year round, often initiated by our team members. Examples include the Toulouse and Paris marathons (2022, 2023 and 2024), awareness-raising and fundraising for Pink October (2023), Clean my Calanques (2024) and the Pink October race (2024).

Reducing our greenhouse gas emissions

  • Since 2022, our annual carbon footprint has been calculated by a qualified service provider (in accordance with the GHG Protocol).
  • We use this GHG assessment to evaluate and correct our scope 1, 2 and 3 reduction trajectory.

Sustainable purchasing and waste management

  • Our purchasing policy prioritizes purchases of reconditioned equipment or products made by environmentally engaged suppliers whenever possible, such as French non-profit organizations set up to help disabled people find work (like ESAT), in line with our continuous improvement approach.
  • We have set up selective sorting and recycling systems in each of our offices for paper/cardboard, metal, plastic and glass waste.

Promoting soft mobility

  • We pay 75% of our team members’ public transport fares.
  • We travel by train for business trips, as part of our Company Agreement, to reduce our carbon footprint.

Building on sustainable IT

  • Our website is eco-designed and developed, in line with our purpose and commitments (WCAG).
  • We give our used IT equipment to our team members’ children, associations or local schools.

Encouraging diversity and equal opportunity

  • We have a fair and inclusive recruitment process that gives everyone an equal chance, whatever their level of experience, origin or religion.
  • Our “Diversity” charters testify to our zero tolerance of all forms of discrimination.
  • We recruit students responsibly every year on work-study contracts and in internships, to help integrate young people into the world of work.
  • We have partnered with the Nos quartiers ont des talents association which accompanies disadvantaged young graduates, helping young professionals along the path to employment and facilitating the transmission of knowledge between generations.
  • We have assigned a representative in the fight against discrimination and promotion of diversity, Jennifer Borderie, whom our team members and candidates can contact in reference to such issues.
  • We have also set up a free helpline in collaboration with Malakoff Humanis to assist team members in difficult situations, for example due to harassment, discrimination, illness, social fragility or disability. (Phone: 3996.)

Promoting and accelerating gender equality

  • Our 2023 Company Agreement includes exceptional leave for female team members in the event of an abortion.
  • We offer parenting support including tripartite interviews on leaving for and returning from maternity and paternity leave.
  • Our professional equality index is the focus of a specific action plan. It stands at 93/100 for 2024 and is constantly improving.

Integrating people with disabilities

  • Marie-Cécile Batigne is our disability representative, in charge of supporting disabled team members and raising awareness among our teams.
  • Our 2023 Company Agreement provides for specific leave for any team member with a child who is diagnosed with a disability or pathology.
  • We have drafted an in-house memo providing information on leave options for caregivers.
  • We assist team members with the RQTH process and protocol to recognize their status as a disabled worker in France.
  • We adapt our workstations to the needs of our disabled team members to provide them with an inclusive working environment and encourage them to remain in employment.

Across-the-board CSR

  • As part of our drive to raise awareness of CSR issues among all our team members, our Willing Management Committee has received training and is regularly updated on these issues. All our offices have joined the Climate Fresk initiative, where during the workshops, we roll out our awareness-raising campaigns.
  • Our corporate project supports initiatives addressing the core issues and fields of action covered by ISO 26000.

A participatory, consultative approach

  • We assign an ambassador to relay our corporate project in each of our offices. It is their role to align the policies of our Executive Committee, Management Committee and Works Council with our teams’ proposals.
  • We use visual management techniques to communicate the progress of our corporate project in each office, and to collect questions, suggestions and contribution requests from our teams.

Business ethics

  • We have an Ethics Charter with a code of conduct that governs all professional relations with our partners based on seven immutable principles: solidarity, integrity, respect for others, honesty, rigor, loyalty and respect for professional secrecy. This encourages our suppliers to also act responsibly and protect the environment.